Frequently asked questions

EasyTerp.com is a platform that connects individuals and organisations with qualified sign language professionals. You can book interpreters for medical appointments, business meetings, educational settings, social events, and more.

Simply create an account, search for available professionals by entering your date, time, and location, then confirm your booking. The whole process takes just a few taps.

We support a range of NRCPD-registered communication professionals including Sign Language Interpreters, Lipspeakers, Speech to Text Reporters, Notetakers, Interpreters for Deafblind People, Sign Language Translators, and Relay Intralingual Interpreters. Professionals cover specialisations such as education, healthcare, mental health, legal, employment, arts, children and young people, conferences, religious services, and more.

Pricing is transparent and shown upfront before you book. The cost depends on the duration of the appointment and the professional's travel distance. There are no hidden fees.

You can cancel a booking through your account dashboard. Refund amounts depend on how far in advance you cancel. Please refer to our cancellation policy for full details.

Yes. Healthcare providers, universities, employers, and other organisations can use EasyTerp to integrate interpreter access directly into their service delivery, ensuring compliance with accessibility standards.

Access to Work is a UK government grant that helps cover the cost of communication support in the workplace. EasyTerp simplifies the management of Access to Work funding for both individuals and employers.